We are HETAS Registered Installers - the official body recognised by Government to approve solid fuel domestic heating appliances, fuels and services including the registration of competent installers.As we are HETAS registered, we are able to self certify that the completed installation complies with Building Regulations and provide you with the relevant certificate and data plate.
In keeping with our professional standing we are also registered members of the National Association of Chimney Engineers (NACE) and our work is registered on the national chimney base
We are approved installers for Schiedel Isokoat and Isokern systems and are able to supply the Manufacturers Warranty documents following installation.
How we work
- We receive a call or email to our office to outline the service a customer requires.
- We arrange for a surveyor to call to see the customer.
- We prepare a quotation based on what has been discussed.
Our surveys are usually free within Hampshire, Surrey and West Sussex, however there may be a nominal charge for longer distances which is then deducted from the accepted quote
Our specialist knowledge and abilities mean we do sometimes carry out work in other parts of the UK.
Once an acceptance and a deposit have been received and depending on the availability of the stove, fireplace etc and installation date can be agreed. However, should your schedule be urgent, we will try to accommodate your time scale wherever possible. Some outside work such as chimney repairs will be weather dependent.
Once complete, work is tested and certified, the Building Regulations Checklist is passed to Hetas for verification before onward transmission to the relevant local authority building control.
All our technicians attend relevant training courses in order to ensure we are meeting the current standards. We also ensure that the most appropriate and up to date methods and materials are used.
Working with chimneys is always going to be dirty and dusty, so we do our utmost to contain this using dust sheets and polythene. We also tent up and seal in the area around the fireplace where possible to keep the disruption down to a minimum.